Privacy policy

Last updated: May 19, 2026

At ShopZioel, we are committed to protecting your privacy and ensuring you have a transparent shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or interact with our services (the "Services").

1. Information We Collect

We collect personal information to provide you with the best possible service. This includes:

Contact Details: Name, billing/shipping addresses, phone number, and email.
Payment Information: Credit card, debit card, or other payment details processed through our secure gateways.
Account Information: Username, password, and personal preferences.
Transaction History: Items viewed, cart contents, wishlists, and purchase/return history.
Device & Usage Data: IP address, browser type, network information, and how you navigate our store.

2. How We Use Your Information

We use your data to:

Operate Our Store: Process orders, manage payments, arrange shipping, and handle returns.
Enhance Experience: Provide personalized product recommendations and remember your settings.
Marketing: Send you updates, promotions, and relevant advertising (you can opt out at any time).
Security: Prevent fraud, authenticate accounts, and ensure a safe shopping environment.
Legal Compliance: Respond to legal requests and enforce our terms.

3. Information Sharing

We value your trust and do not sell your personal information. We only share it with:

Service Providers: Shopify (our host), payment processors, shipping carriers, and IT support.
Marketing Partners: To provide relevant advertising and analyze store performance.
Legal Requirements: If required by law, subpoena, or to protect our legal rights.

4. Your Rights and Choices

Depending on your location, you have rights regarding your data, including:

Access/Know: Request a copy of your personal data.
Correct: Update inaccurate information.
Delete: Request the removal of your data.
Opt-out: Unsubscribe from marketing or opt out of targeted advertising.

5. Children’s Privacy

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

6. Security and Retention

We implement industry-standard security measures to protect your data. However, no method of transmission is 100% secure. We retain your information only for as long as necessary to fulfill our business and legal obligations.